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Feel good ticketing.

Junior UX Developer


To help event organisers & content creators worldwide earn money and deliver unforgettable experiences to their fans.


We are a group of event organisers and web developers that formed Citizen Ticket in 2013 to respond to the numerous problems we saw within the event ticketing industry.

We believed that ticketing could be turned into a force for good, and today we are proud to deliver an ethical service that gives something back.

From every ticket sold on Citizen Ticket, we contribute 5p to planting a tree to create a sustainable future for our planet.


Citizen Ticket is a self-service event ticketing platform, that provides online payments and ticket management tools to thousands of event organisers throughout the UK.


Citizen Ticket is expanding across the UK, this growth includes working with large events, challenging ticketing incumbents and constantly innovating, this exciting journey comes with many challenges and requires the right people to help deliver our mission.


We have a team of highly talented and driven individuals, with a strong and growing team culture. The current team consists of 10 people in total (including founders) and intends on growing to 15 in the next 6 months.


The UX developer will be responsible for designing and implementing UI using HTML and javascript libraries. They should have a keen eye for detail and a passion for solving UX problems.


  • Strong frontend javascript experience
  • Strong communication skills for working with team members and clients
  • Comfortable maintaining jquery and vanilla JS, but with the view to bring something new to the table, probably vue.js
  • Must be a self-starter, able to motivate and manage themselves effectively.
  • Strong desire to build something and to work in an innovative, dynamic and fast paced company
  • Polite, well­ mannered, excellent written and verbal communication skills


  • Designing new interfaces from scratch to achieve a UX goals
  • Identifying and understanding issues with existing UX
  • Scoping tasks to improve existing UI/UX
  • Working with the development team to scope supporting work
  • Conduct user testing and research
  • Coding Interfaces in HTML5/JS


  • Working with Gitlab to manage issues, tasks and merge requests, as well as communicating with the team
  • Planning, discussing and enacting sprints
  • Level 2 Support rotation, for learning how the platform is used by our clients day-to-day, diagnosing reported problems and responding to our customer support team
  • Writing new and maintaining existing cypress behavioural tests
  • Contributing to development team culture by sharing knowledge, hosting occasional presentations and workshops


Job Type: Full Time
Hours: 40 hours per week
Pay: £25,000 to £30,000 per annum depending on experience
Location: Hybrid (remote and office) but will remain fully remote during COVID
Office: Wingate Business Exchange, SW4 0AF


To apply please send your cover letter and CV to phil@citizenticket.co.uk ‐ No agencies.