UI/UX Designer

OUR MISSION

Citizen Ticket's mission is to become the most fundamental platform for experiences, add long term value to our clients and make a lasting positive impact to our planet.

WHY WE DO IT

We are a group of event organisers and web developers that formed Citizen Ticket in 2013 to respond to the numerous problems we saw within the event ticketing industry.

We believe ticketing can be turned into a force for good by focusing on long term impact over short term profits - that's why every ticket sold on Citizen Ticket contributes to planting trees in the UK creating a sustainable future for our planet.

WHO WE ARE

Citizen Ticket is a self-service event ticketing platform, that provides online payments and ticket management tools to thousands of event organisers throughout the UK.

THE CHALLENGE

Citizen Ticket is expanding across the UK, this growth includes working with large events, challenging ticketing incumbents and constantly innovating, this exciting journey comes with many challenges and requires the right people to help deliver our mission.

THE TEAM

We have a team of highly talented and driven individuals, with a strong and growing team culture. The current team consists of 15 people in total (including founders) and intends on growing to 20 in the next 6 months.

THE ROLE

The UI/UX designer will be responsible for implementing and maintaining the company’s design system, creating new designs for the platform, and speaking with stakeholders to define the scope of a project. They should have a keen eye for detail and a passion for solving user problems.

EXPERIENCE

We are looking for an experienced UI designer to join our development team.

Regardless of experience, the succesful candidate will be expected to grow their skillset on the job. We are a diverse team that encourages learning from, and teaching one another.

THE SKILL SET

  • Strong communication skills for working with team members and clients
  • Must be a self-starter, able to motivate and manage themselves effectively.
  • Strong desire to build something and to work in an innovative, dynamic and fast paced company
  • Polite, well mannered, excellent written and verbal communication skills
  • Experience in designing User Experiences for the web
  • Experience with Figma and design systems
  • Ideally have experience working in a development team
  • Ideally have experience working in an Agile environment

RESPONSIBILITIES

Depending on experience, PHP developer will be expected to:

  • Designing new interfaces and updating existing interfaces using components from the design system
  • Identifying and understanding issues with existing user experience
  • Scoping tasks to improve existing UI/UX
  • Working with the development team to scope supporting work
  • Conducting user research

TEAM RESPONSIBILITIES

We enjoy working together as a high-functioning engineering team. As a member of the team, the candidate will be expected to:

  • Work within Gitlab to manage issues, tasks and merge requests
  • Proactively communicate with the team
  • Plan, discuss, acheive, and retro sprints
  • Join Level 2 Support rotation, for learning how the platform is used by our clients day-to-day, diagnosing reported problems and responding to our customer support team
  • Contribute to development team culture by sharing knowledge, hosting occasional presentations and workshops

JOB DETAILS

Job Type: Full Time
Hours: 40 hours per week
Pay: £30,000 to £40,000 per annum depending on experience
Benefits Available: Flexible hours
Remote & Office working flexibility
Unlimited holiday
On-site client event experience
Location: We have two Office Locations, in Edinburgh and London.
We operate a remote-first culture, however we encourage time in the office.
Office: London: Clapham Old Town
Edinburgh: Leith

INTERESTED?

To apply please send your cover letter and CV to colin@citizenticket.co.uk ‐ No agencies.

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