We offer plenty that event organisers love, from marketing support to easy ticket pricing, unique management features to simple refunds, all with no hidden fees.
Find out more below, and create your organiser profile for free
A ticket scanner that works with the phone you have in your pocket.
Manage attendee entry by adding multiple users, plus a built-in guest list lets you know how many are still to arrive.
Available for iPhone and Android
The innovative Blockchain technology and personalised service was very impressive. You get real attention and the vibe that they’re behind you all the way.
Edinburgh City 7’s Tournament
BitTicket is a Blockchain for tickets. This means all events are protected against industrial scale ticket touts and ticket purchasing bots.
Customers have one wallet that holds all their tickets, which can be sent to friends and family with ease and assurance.
Find out more.
Create baskets of tickets to multiple events and issue them to your customer in an instant.
You'll love our Magic Checkout too; add tickets to a basket, and ping the customer a link to complete the transaction.
Citizen Ticket were always helpful and on hand to support us. They considered our needs and worked in way that suited us.
Hoxton Hall
We don't believe in complicated algorithms and confusing pricing structures.
Our booking fee is a simple 10% of your ticket price. That's then capped at £15, and includes all charges & VAT.
There is no cost to the organiser for using Citizen Ticket.
| Fee Calculator | |
|---|---|
| Ticket price | £ |
| Ct booking fee | £0.00 |
| includes VAT | |
| Total ticket price | £0.00 |
| Ticket sales | |
| Your take-home revenue | £0 |
| paid out after 2 days* |
Citizen Ticket takes pride in being an ethical ticketing outlet that supports charitable organisations.
We make annual donations, as well as creating and partnering with inspiring events.
Having organised events ourselves, we understand the support that’s needed for success.
Giving you and your customers a great ticketing experience is key to this, and that’s what we do.
Fancy a chat? Give us a ring on 0131 290 2112 or email us.
As someone not too tech confident, I found Citizen Ticket helpful in getting our events online, and our customers found the service very easy to use.
Scottish Historic Trust
 |
 |
 |
 |
|
| Booking fees | Low | Cheap & confusing |
High | Outrageous |
| Fast Payout | > 2 Days | 5 Days | > 3 Days | 7 - 10 Days |
| Personal Marketing Support | Yes | No | Nope | No Way |
| Supporting Charity | Yep | Nah | Sort of | Lol |
| Blockchain | You Bet | False | Negative | Unexpected Item In Bagging Area |
| Magic Link | 😀 | ☹️ | 🚫 | 👎 |
| Human | Come over for a chat | Get in line | 55p per minute | Beep Boop |
| This comparison was conducted by Citizen Ticket from a breif analysis of websites and is not in depth. No comparisons are guaranteed as factually correct. | ||||
We crunch the numbers and provide detailed ticket sales reports, including sale sources and conversion ratios.
As an organiser, you can also access fully GDPR compliant customer data to discover more about your ticket buyers.
We formed Citizen Ticket in 2013 to combat problems we saw within the ticketing industry. Today, we proudly deliver an ethical service that reflects the events we work with.
We are a team of experts, with heaps of experience and a love for the platform. We want to share all of that with you, to create incredible, inspiring events.
I have no doubt Citizen Ticket will set a new benchmark for efficiency and accessibility in the ticketing industry.
Junior Empire
Create a basket of tickets for a customer in a few easy steps. Ping them a link and they can complete the transaction on their own device.
This allows you to guide customers from afar, or run a box office with just a laptop.
Citizen Ticket offers free marketing support for events on our platform.
Using our databases and targeted promotion, we get your events in front of the right people.
I’m really happy with the results of the Citizen Ticket GLOW marketing campaign, things have worked really well.
Edinburgh College
Our technology allows a digital wallet to hold all of a customer’s tickets in one place.
Wallets are linked to buyer identities and can be ‘topped up’ with newly purchased tickets and used to gain entry to events.
Perfect for multi-show events, this is the end of scrolling through emails, carrying dozens of tickets and joining long queues.
Accidents happen, people get ill, Aunt Susan bought the wrong ticket…
Our refund system leverages our in-house tout busting skills to help you give refunds to the people who matter and decline the people who don’t, in a simple and elegant way where you’re in control.
We keep your event revenue safe in a clients' account with ring-fence protection. We aren't legally allowed to touch it.
When your event has finished, we’ll pay you out in just two days, direct by bank transfer.
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