We offer plenty that event organisers love, from marketing support to easy ticket pricing, unique management features to simple refunds, all with no hidden fees.
Find out more below, and create your organiser profile for free
A ticket scanner that works with the phone you have in your pocket.
Add extra users to manage your doors. A built-in guest list lets you know how many are still to arrive.
Available for iPhone and Android
I’ve been very impressed not only with their innovative Blockchain technology but also the personalised service from their team. You get real attention and the vibe that Ct are behind you all the way.
Edinburgh City 7’s Tournament
With BitTicket, all events are protected against industrial scale ticket touts and ticket purchasing bots.
Customers have one wallet that holds all their tickets, and they can send them to friends and family with ease and assurance.
Find out more.
Create baskets of tickets across multiple events on the fly and issue them to your customer in an instant.
You'll love our Magic Checkout too, to create secure customer baskets from a distance.
The Citizen Ticket team were always helpful and on hand to support us and really took into consideration our company’s needs and worked in a way that suited us.
Hoxton Hall
We don't believe in complicated algorithms and confusing pricing structures.
Our booking fee is 10% of your ticket price. That's then capped at £15, and includes all charges & VAT.
There is no cost to the organiser for using Citizen Ticket.
| Fee Calculator | |
|---|---|
| Ticket price | £ |
| Ct booking fee | £0.00 |
| includes VAT | |
| Total ticket price | £0.00 |
| Ticket sales | |
| Your take-home revenue | £0 |
| paid out after 2 days* |
Citizen Ticket takes pride in being an ethical ticketing outlet that supports charitable organisations by creating and partnering with inspiring events.
We also make an annual donation to our charitable partners, and we love to organise creative and engaging fundraising events.
Having organised events ourselves, we understand where support is needed and where it's not wanted.
We know if our client is happy then their event will be the best it can be.
Want to talk? Phone us on 0131 290 2112 or let's meet for coffee.
As someone not too tech confident I found Ct helpful in getting our events online and our customers found the service very easy to use.
Scottish Historic Trust
 |
 |
 |
 |
|
| Booking fees | Low | Cheap & confusing |
High | Outrageous |
| Fast Payout | > 2 Days | 5 Days | > 3 Days | 7 - 10 Days |
| Personal Marketing Support | Yes | No | Nope | No Way |
| Supporting Charity | Yep | Nah | Sort of | Lol |
| Blockchain | You Bet | False | Negative | Unexpected Item In Bagging Area |
| Magic Link | 😀 | ☹️ | 🚫 | 👎 |
| Human | Come over for a chat | Get in line | 55p per minute | Beep Boop |
| This comparison was conducted by Citizen Ticket from a breif analysis of websites and is not in depth. No comparisons are guaranteed as factually correct. | ||||
We crunch the numbers and provide detailed sales reports (including sale source and sales conversion ratios).
We understand that you want access to your customer data and are happy to be able to offer it to you in a way that is fully GDPR compliant.
We formed Citizen Ticket in 2013 to respond to the numerous problems we saw within the event ticketing industry. Ticket touts, ticket counterfeiting, inflated booking fees and secondary ticket websites were extorting event organisers and event goers to generate unethical profits.
We believed that there could be a better way, and today we are proud to deliver an ethical service that reflects the good nature and ethos of the events that we work with.
We invite you to join us on our journey to a brighter future.
I have no doubt Citizen Ticket will set a new benchmark for efficiency and accessibility in the ticketing industry.
Junior Empire
Create a basket full of tickets for a customer in a few easy steps. Ping them a link and they can complete the checkout on their own device.
This allows you to guide customers from afar, or run a box office with just a laptop.
We provide free marketing support for events on our platform.
From email newsletters and social media posts to blogs and PR we will push your event out to the world.
I’m really happy with the results of the Citizen Ticket GLOW marketing campaign, things seem to have worked really well.
Edinburgh College
Perfect for multi-arts festivals and venues, our technology allows for one digital wallet that your customer can use to 'top up' with tickets and use.
This is the end of scrolling through emails, carrying dozens of tickets and joining long queues.
Once purchased, tickets are allocated to a virtual wallet. This is linked to the buyer's identity, and cannot be transferred or resold without permission from the event organiser.
BBC Radio 1
That’s okay– accidents happen, people get ill, Aunt Susan bought the wrong ticket…
Our refund system leverages our in-house tout busting skills to help you give refunds to the people that matter and decline the people who don’t, in a simple and elegant way that leaves you in control.
We keep your event revenue safe in a clients' account with ring-fence protection. We aren't legally allowed to touch it.
When your event has finished we will pay you out in just two days, direct by bank transfer.
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