Ticketing, sorted.

We offer plenty that event organisers love, from marketing support to easy ticket pricing, unique management features to simple refunds, all with no hidden fees.

Find out more below, and create your organiser profile for free




Ticket scanning app

A ticket scanner that works with the phone you have in your pocket.

Manage attendee entry by adding multiple users, plus a built-in guest list lets you know how many are still to arrive.

Available for iPhone and Android

The innovative Blockchain technology and personalised service was very impressive. You get real attention and the vibe that they’re behind you all the way.

Edinburgh City 7’s Tournament

Delivery by BitTicket

BitTicket is a Blockchain for tickets. This means all events are protected against industrial scale ticket touts and ticket purchasing bots.

Customers have one wallet that holds all their tickets, which can be sent to friends and family with ease and assurance.
Find out more.

Box office wizardry

Create baskets of tickets to multiple events and issue them to your customer in an instant.

You'll love our Magic Checkout too; add tickets to a basket, and ping the customer a link to complete the transaction.

Citizen Ticket were always helpful and on hand to support us. They considered our needs and worked in way that suited us.

Hoxton Hall

Easy pricing

We don't believe in complicated algorithms and confusing pricing structures.

Our booking fee is a simple 10% of your ticket price. That's then capped at £15, and includes all charges & VAT.

There is no cost to the organiser for using Citizen Ticket.

Fee Calculator
Ticket price £
Ct booking fee £0.00
includes VAT
Total ticket price £0.00
Ticket sales
Your take-home revenue £0
paid out after 2 days*
Fig1—the calculator you don't need

We ❤️ charity

Citizen Ticket takes pride in being an ethical ticketing outlet that supports charitable organisations.

We make annual donations, as well as creating and partnering with inspiring events.

A client centric approach 👍

Having organised events ourselves, we understand the support that’s needed for success.

Giving you and your customers a great ticketing experience is key to this, and that’s what we do.

Fancy a chat? Give us a ring on 0131 290 2112 or email us.

As someone not too tech confident, I found Citizen Ticket helpful in getting our events online, and our customers found the service very easy to use.

Scottish Historic Trust

How we stack up

Booking fees Low Cheap
& confusing
High Outrageous
Fast Payout > 2 Days 5 Days > 3 Days 7 - 10 Days
Personal Marketing Support Yes No Nope No Way
Supporting Charity Yep Nah Sort of Lol
Blockchain You Bet False Negative Unexpected Item In Bagging Area
Magic Link 😀 ☹️ 🚫 👎
Human Come over for a chat Get in line 55p per minute Beep Boop
This comparison was conducted by Citizen Ticket from a breif analysis of websites and is not in depth. No comparisons are guaranteed as factually correct.

Data insights

We crunch the numbers and provide detailed ticket sales reports, including sale sources and conversion ratios.

As an organiser, you can also access fully GDPR compliant customer data to discover more about your ticket buyers.

A real team with real people

We formed Citizen Ticket in 2013 to combat problems we saw within the ticketing industry. Today, we proudly deliver an ethical service that reflects the events we work with.

We are a team of experts, with heaps of experience and a love for the platform. We want to share all of that with you, to create incredible, inspiring events.

I have no doubt Citizen Ticket will set a new benchmark for efficiency and accessibility in the ticketing industry.

Junior Empire

Dedicated marketing support

Citizen Ticket offers free marketing support for events on our platform.

Using our databases and targeted promotion, we get your events in front of the right people.

I’m really happy with the results of the Citizen Ticket GLOW marketing campaign, things have worked really well.

Edinburgh College

One wallet

Our technology allows a digital wallet to hold all of a customer’s tickets in one place.

Wallets are linked to buyer identities and can be ‘topped up’ with newly purchased tickets and used to gain entry to events.

Perfect for multi-show events, this is the end of scrolling through emails, carrying dozens of tickets and joining long queues.

Our happy clients

Refunds, simplified

Accidents happen, people get ill, Aunt Susan bought the wrong ticket…

Our refund system leverages our in-house tout busting skills to help you give refunds to the people who matter and decline the people who don’t, in a simple and elegant way where you’re in control.

Secure funds, fast payout

We keep your event revenue safe in a clients' account with ring-fence protection. We aren't legally allowed to touch it.

When your event has finished, we’ll pay you out in just two days, direct by bank transfer.

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